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Order the Fall Home Decor Box Today! Ships Tomorrow. Order the Fall Home Decor Box Today! Ships Tomorrow.

FAQ

What is Third & Main?
Time is a luxury these days. Sure you want to spend hours shopping for the latest decor to help give your house the home feel, but so few have the time. Since 2017, Third & Main has been the premier home decor subscription box company and online store, curating beautiful finds for you and your home and shipping them to your door. 

What is our style? 
We curate farmhouse, modern farmhouse and vintage-inspired finds.

How is the Third & Main Experience Different from Other Boxes?
Third & Main spends hours searching and sampling items to curate our boxes to provide our customers with a beautiful and cohesive unboxing experience that includes the latest quality finds from the best boutique brands and local artisans. This is truly a boutique shopping experience delivered to your door. We also offer unparalleled customer service that give our subscribers peace of mind when ordering. 

What is in a box?
You can expect to find products such as luxurious textiles like throws, runners and more, hand sewn pillow covers, kitchen specialty items, serve ware, ceramics, on trend home décor, deluxe soy candles, beautiful stationery products, amazing smelling soaps and lotions and more. In every box we feature at least one US made item or small business.

What Type of Subscription Plans Are Available?
Third & Main exclusively offers a Deluxe Seasonal Box as a subscription, one time purchase or prepay plan. Pop-up box specials (guest curators, events, etc.) as well as Seasonal Sample Boxes will be available throughout the year.  We also offer customized Corporate & Realtor boxes. 

Do I need to subscribe?
You can purchase a one-time box or give a box as a gift. Subscribers receive additional benefits including a reduction in box cost.

How much is a box?
Our Deluxe Seasonal Boxes are as low as $115 per box. Shipping is included to most destinations in the US. A $5 shipping surcharge applies to certain zones in the USA. A $30 shipping surcharge is applicable to Canada, Hawaii and Alaska. Sales tax where applicable.

When do your boxes ship?

Our Deluxe Seasonal Subscribers will receive 4 boxes per year. In 2019 our boxes will ship by the 1st of the following months: March, June, October and December.

When will I be billed?
Subscribers will be billed on the 20th of the month prior to shipment, i.e. May 20th bill date for June box. Your initial purchase covers your first box. If you subscribe after a box is sold out, you will automatically be signed up to receive the next seasonal box.

Prepay subscribers will be billed on their annual renewal date. 

Do you offer Monthly Plans?
We no longer offer a monthly subscription plan. If you had an active monthly plan with us, you should have received notification of this change with an invitation to re-enroll with a special offer. Please contact us if you missed your notification and we will happily extend the special offer. 

Can I choose what is in my home decor box? 
We carefully curate each box but also offer selections that might include colors, styles and more! 

Can I return an item if I do not like it? 
If you happen not to like an item, simply re-gift it to a friend!  We offer replacements in the event of damage. Please email us with photo of damage and we will work to make it right. 

How do I cancel my subscription or update my account information?
You can log into your account to make changes to your account and/or cancel. Change of Address and Cancellations must be received by the 15th of month prior to the next ship date. 

Your cancellation request must be received by the 15th of the month prior to shipment in order to avoid receiving the box. Cancellation requests after the 15th of the month will take effect on the next shipment.

Cancellations for the Pre Pay Plan will take affect the on your next annual renewal date, which is 1 year from the date of purchase. 

You may also email us at contact@mythirdandmain for additional assistance.

Do you ship internationally?
We currently ship to Canada. 

If you are located outside of the US and Canada and interested in purchasing a Third & Main box, please email us at contact@mythirdandmain.com with the shipping address and the item you are interested in purchasing. We will send you a quote for your shipping and a link to process your payment should you wish to proceed. Please allow 48 hours for this request to be processed.

Do You Custom Curate Boxes?
We absolutely custom curate boxes for parties, corporate events and more. Please contact us for details. 

How do you support local?  
We love to fill our boxes with local, mission-minded vendors from around the U.S.A. Your box will include information on each vendor and where you can purchase more of their items. We love to support local artisans as well as your local small business.

New this year! We are partnering with Brick & Mortar stores around the US to help these stores fill the void left by online shopping. You will notice some items in our store that are being sold directly from main street stores around the US.  It's truly shopping local, just on a larger scale.

Are you a Brick & Mortar store or artisan that would like to partner with Third & Main? We’d love to hear from you! Please reach out to us via email or our social channels, and someone from our team will be in touch.